Honey OneCharge before setup
Fully charge the remote and receiver with the supplied Type-C cable.
Thoughtful training for happier homesmmcb00004@outlook.com
Honey One support
Setup, fit and order help in one place.
Start with the quick guidance below, then contact Honey One if you need product-specific support.
Contact support01Check the fit02Start with beep03Keep sessions short
Fit & first use
Begin calmly and consistently
Check collar position
Keep the receiver secure without over-tightening and inspect the skin regularly.
Begin with beep
Use the gentlest cue first, then add vibration only when needed.
Reward the response
Pair clear cues with consistent rewards and brief training sessions.
Quick answers
Product and order support
What size dogs can use the collar?
The stated fit range is 6–120 lb. Confirm a secure but comfortable fit and stop use if irritation occurs.
How long does charging take?
A full charge takes approximately two hours using Type-C charging.
How should I begin training?
Begin with beep, then use vibration only when needed. Keep sessions short and reward desired behavior.
What is the return window?
Return requests may be submitted within 30 calendar days of delivery. Read the full refund policy →
Where can I ask an order question?
Use the contact page for availability, order status, fit help or after-sales support.